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Shipping Policy

Last updated: September 2026

SwappaMart ships all orders from our US-based warehouse directly to addresses across the entire United States (all states).

Free Shipping on All Orders

We are pleased to provide 100% Free Standard Shipping on all orders shipped to addresses across the entire United States (all states). There is no minimum order threshold required to qualify for free shipping.

Order Processing Time

All orders are processed on standard business days (Monday through Friday, excluding US federal holidays):

  • Processing Window: 1–2 business days from confirmed payment receipt
  • Orders placed on weekends or federal holidays are processed on the following business day

Please note that processing time is separate from and in addition to transit delivery time.

Delivery Timeframes & Carriers

  • US Standard Delivery (All States): FREE on every order (no minimum purchase required)
  • Transit Time: 3–7 business days via reliable domestic carriers (UPS, FedEx, USPS, or Freight)
  • Total Estimated Delivery Time: 4–9 business days from order placement to doorstep

Heavy Equipment & Freight Delivery

Products weighing more than 150 lbs (such as multi-station gym units, smith machines, and commercial-grade treadmills) ship via freight carrier with curbside delivery at no additional charge. The freight carrier will contact you by phone to arrange a scheduled delivery appointment window. An individual 18 years or older must be present to inspect and sign for the freight delivery.

Shipping Restrictions

We currently ship exclusively within the United States. We do not ship to International addresses outside the United States.

Tracking Your Order

Once your order has been dispatched from our warehouse, you will receive an automated shipping confirmation email containing your tracking number and carrier link. Carrier tracking information typically becomes active within 24 hours of package handoff.

Address Adjustments

If you need to correct or modify your shipping address, please contact our support team immediately at support@swappamart.com or call +1-337-907-3404. We will make every effort to accommodate modifications prior to warehouse dispatch.

Damaged or Defective Shipments

If an item arrives damaged during transit, please photograph the damage and contact us within 48 hours of delivery at support@swappamart.com. We will immediately dispatch a free replacement or issue a full refund at zero additional cost to you.

Contact Customer Support

Have questions about your order or shipping status? Contact our team: