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Privacy Policy

Last updated: September 2026

SwappaMart (“we”, “us”, “our”) operates swappamart.com. We respect your privacy. This policy explains what personal information we collect, how we use it, and your rights.

Information We Collect

  • Contact & shipping information: Name, email address, telephone number, shipping and billing address
  • Order information: Products purchased, order amounts, payment method type (we do not store full card details), and transaction IDs
  • Communications: Emails and messages you send to us
  • Technical & usage data: IP address, browser type, pages visited, and cookies

How We Use Your Information

  • Process, fulfil, and deliver your orders
  • Send order confirmation and shipping notifications
  • Respond to customer service inquiries
  • Send promotional emails (you may opt out at any time via the unsubscribe link)
  • Improve our website and product selection
  • Detect and prevent fraud
  • Comply with legal obligations

Cookies

We use cookies to remember your cart, store preferences, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect shopping cart functionality.

Payment Security

Payment card details are processed securely by Stripe. We do not store your full card number, CVV, or PIN. Stripe complies with PCI DSS Level 1 standards. All checkout pages use 256-bit HTTPS encryption.

Information Sharing

We do not sell your personal information. We share data only with:

  • Shipping carriers (to deliver your orders)
  • Payment processors (to authorize transactions)
  • Analytics providers (aggregated/anonymized data)
  • Legal authorities (when required by law)

Data Retention

We retain your data as long as necessary to provide our services and comply with legal obligations. Order records are typically retained for 7 years for tax purposes.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@swappamart.com.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request the categories and specific pieces of personal information we have collected about you in the past 12 months.
  • Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions.
  • Right to Correct: You may request correction of inaccurate personal information we hold about you.
  • Right to Opt-Out: We do not sell or share your personal information for cross-context behavioral advertising. You may submit opt-out requests to support@swappamart.com.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, contact us at support@swappamart.com or +1-337-907-3404. We will respond within 45 days as required by law.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. The updated date at the top reflects the most recent revision.

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